Our cancellations policy
If you cancel 1-28 days before the retreat you will be charged 100% of the retreat price.
If you cancel 28-49 days before the retreat you will be charged 50% of the retreat price.
If you cancel 50 or more days before the retreat you will be charged the non refundable deposit of the retreat price.
By completing our booking form and paying your deposit you are agreeing to the above terms and conditions.
Additional Covid policy details
If a Yogastarr retreat falls at a time when a country has closed its borders, has isolation measures in place and/or the UK Government advises against travel to this country then it will not go ahead. If a retreat is cancelled due to Covid restrictions we are asking you to re-book for any other retreat without time constraint. Alternatively we ask that you seek a refund through your travel insurer if at all possible. We do understand that many people are facing financial difficulties at this time so if a refund is absolutely the only option then we can arrange this.
As a small, independent company this is a very challenging time – as we know it is for many. Deposits have been paid by Yogastarr to venues for the future retreats and these are being taken forward rather than refunded. We are asking you to do the same if at all possible.
If you contract coronavirus prior to the retreat or you are required to self isolate, you will not be able to move your place to another date if this is within 4 weeks of departure date. We recommend that you take out travel insurance to cover you, should you contract coronavirus or have to self isolate. This is also true should you be unable to attend due a relative that has contracted COVID that you need to look after. It is your responsibility to take out travel insurance to cover you should you contract COVID and are unable to attend.
If you are unable to attend due to a local or national lockdown we will move your place to another retreat of the same cost and match your lodging choice where possible, (if the retreat costs more you will pay the difference). It is YOUR responsibility to let us know if your area goes into a local lockdown. Should we be unable to transfer you to another retreat we will offer you a 100% refund.
If we are unable to run the retreat due to government restrictions we will re arrange the retreat for a different date. If you are unable to attend that date we would ask that you join us on a different retreat or the same retreat the following year. If you are unable to attend we will offer you a 100% refund.
Your patience and support of the Yogastarr community is deeply appreciated at this time. It is a time of great uncertainty for all and we will do all we can to keep our retreats a safe space for your health and well-being.